Wizard pins discount code update#
Wizard pins discount code full#

If you place and complete your order and have a confirmation email, your order for a preordered product is guaranteed. I’ve ordered a preorder and they’re sold out. Email us and we will cancel and refund back to your original payment method. I’ve ordered a preorder and it’s delayed.

Wizard pins discount code full#

If you are not happy to wait for your preorder, please contact us and we can cancel and refund the full amount.įor most recent updates on our preorders please visit our updates page here. Unfortunately with all preorders there is always a risk of delays, especially with more complex designs.

Wizard pins discount code update#

If we have not updated our preorders page this means we do not have any update from the manufacturer. We release updates as we receive them from the manufacturers. I’ve preordered an item and it’s delayed. Why not?įor privacy and protection purposes please email us at We cannot discuss personal information or divulge details about an order through our social channels. I have contacted you on Instagram/Facebook/TikTok and didn’t hear back. Our team do not respond to emails on weekends or holidays, please have patience and we will get back to you. If you’re trying to return or report a damage or loss the date you emailed will be taken into account as the timeframe date on any returns or concerns regarding orders. Please allow up 2-3 business days for one of our team members to respond. I have emailed you, how long does it take to hear back? For damaged items please provide images of the shipping box and the broken items. Please reach out to us within 7 days of receiving your order at include your name, address and order number so we can confirm your order details and resolve the issue asap.įor missing items please include pictures of the shipping box and items received. I’ve just received my order and I have damaged or missing items.

We don’t not ship during weekends or holidays, please take this into consideration when placing orders. During busier periods, shipping exclusives and holidays this time may extend up to 5-7 business days. Our typical processing time is 2-3 business days. When you place an order on our website, your payment method will be charged at the time of purchase. We accept PayPal, Klarna & Afterpay and shopify pay.